DO NOT STORE ANY LIFE SAVING MEDICATION INSIDE THE PRODUCT. HIDE THE REGISTRATION CARD AND BACKUP KEYS IN A SECURE LOCATION TO PREVENT UNAUTHORIZED ACCESS TO THE SAFE. TO ENSURE YOU CAN ALWAYS ACCESS THE CONTENTS OF THE SAFE, PLEASE KEEP YOUR BACKUP KEYS IN THE SAME HOME OR BUILDING WHERE THE SAFE IS LOCATED. SEPARATE THE BACKUP KEYS IF TRAVELLING WITH THE SAFE IN ORDER TO PREVENT POSSIBLY MISPLACING BOTH KEYS AT THE SAME TIME. PREFERABLY, KEEP ONE KEY AT HOME AND ONE KEY WITH YOU IF NEEDED FOR EMERGENCY ACCESS.
The warranty obligations of ITSmart Security, LLC (“ITSmart”), an authorized licensee and warranty service provider of Motorola Mobility, LLC, are limited to the terms set forth below:
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of the product.
What is Covered
This limited warranty covers defects in materials and workmanship in the product that are apparent when the product is used as directed and intended.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from ordinary wear, tear and use or any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, heat, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.
This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any such installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by ITSmart to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with the product.
Without limiting any other exclusion(s) herein, ITSmart does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty protection for the product expires one (1) year from the date of original purchase.
What ITSmart Will Do
ITSmart will, at its sole option, provide one of the following three remedies to whatever extent it shall in its sole discretion deem necessary to satisfy a proper claim under this limited warranty:
- Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore the product to its proper operating condition. ITSmart will also pay the shipping costs necessary to return the product to the owner once the repair is complete.
- Replace the product with a direct replacement or with a similar product deemed by ITSmart in its sole discretion to perform substantially the same function as the original product.
- Issue a refund of the original purchase price less depreciation to be determined at the sole discretion of ITSmart based on the age and condition of the product at the time remedy is sought under this limited warranty.
What ITSmart Will Not Do Under This Limited Warranty
If this product is returned to ITSmart or any other party authorized to repair ITSmart products, this product must be insured during shipment, with the insurance and shipping charges prepaid by the warranty claimant. If the product is returned uninsured, the sender assumes all risks of loss or damage during shipment. ITSmart will not be responsible for any costs related to the removal or re-installation of the product from or into any installation. ITSmart will not be responsible for any costs related to any setting up of this product, any adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact ITSmart through method listed on the website at smartsafe.com /support. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from ITSmart or an authorized ITSmart reseller.
If this product is returned under this limited warranty, a return authorization number (RMA number) obtained from ITSmart will be required. You may also be directed to an authorized reseller or a person authorized by ITSmart to repair the product.
If it is decided that this product should be returned directly to ITSmart, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF ITSMART UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ITSMART SHALL NOT BE RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ITSMART SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF ITSMART CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT TO THE MAXIMUM EXTENT PERMITTED UNDER SUCH APPICABLE LAW.
This limited warranty gives the original owner of the product specific legal rights, with such rights possibly varying from country to country or state to state.
This limited warranty shall be deemed void if: (i) the label bearing the serial number of the product has been removed or defaced; (ii) the product was not distributed by ITSmart; (iii) the product was not purchased from an authorized ITSmart reseller; and (iv) the product shell or casing was opened by anyone other than ITSmart or an authorized ITSmart repair professional. If you are unsure whether a reseller is an authorized ITSmart reseller, visit our web site at smartsafe.com/support or email us at firstname.lastname@example.org.
Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form.
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced technician for help.
ITSmart Security, LLC
West Harrison, NY 10604
United States of America
+1 (800) 485-8904